Up to 6 onsite visits/year (₹600 per visit effective)
Unlimited remote support
OS, software & basic network troubleshooting
Preventive maintenance (Quarterly)
Standard SLA
₹3,000 / PC / Year
Up to 6 onsite visits/year (₹500 per visit effective)
Unlimited remote support
Priority ticket handling
Preventive maintenance (Quarterly)
Improved SLA response
₹2,500 / PC / Year
Up to 6 onsite visits/year (₹400 per visit effective)
Unlimited remote & priority support
Dedicated support coordinator
Preventive maintenance (Monthly)
Faster SLA & escalation support
₹2,000 / PC / Year